Privacy Policy

Last updated: May 21, 2026

Vyra ("Vyra," "we," "us," or "our") provides a health and fitness platform that connects personal trainers and their clients with tools for nutrition tracking, biological age analysis, biometric integration, and supplement recommendations. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using Vyra's website, mobile app, or related services (collectively, the "Services"), you agree to this Privacy Policy.

1. Information We Collect

Account information. When you create an account, we collect your name, email address, password (stored as a salted hash), date of birth, sex, and role (trainer or client).

Profile and health information. You may provide height, weight, body composition, training history, dietary preferences, supplement use, and self-reported health information. Trainers may also provide professional credentials and business information.

Biometric and wearable data. With your permission, we collect data from connected services such as WHOOP, Apple Health, Google Fit, Oura, and Garmin. This may include heart rate, heart rate variability, sleep stages, workout activity, recovery scores, resting heart rate, and respiratory rate.

Laboratory data. If you order bloodwork through Vyra or upload lab results, we collect the resulting biomarker values (e.g., glucose, lipid panel, inflammatory markers, hormone panels) and use them to compute biological age estimates and trends.

Nutrition and activity data. Food logs, supplement intake, workouts, and adherence metrics you record in the app.

Commerce data. If you purchase supplements or services through Vyra, we collect billing details, shipping address, and order history. Payment card numbers are processed by our payment processor and are not stored on Vyra's servers.

Device and usage data. IP address, device type, operating system, app version, crash logs, and usage analytics (which screens you view, which features you use).

Communications. Messages exchanged between trainers and clients within the platform, and any correspondence you send to our support team.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services.
• Calculate biological age, adherence scores, health signals, and other analyses presented in the app.
• Allow trainers to review their clients' data and deliver coaching.
• Process and fulfill supplement orders and other purchases.
• Personalize content and recommendations.
• Send transactional messages (order confirmations, account notices) and, with your consent, marketing communications.
• Diagnose and fix technical issues.
• Detect, prevent, and respond to fraud, abuse, and security incidents.
• Comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

With your trainer or client. If you are a client, the trainer you have connected with can see the data you share through the platform. If you are a trainer, your clients can see information you choose to share with them.

With service providers. We use third-party vendors to operate the Services, including:

• Supabase (database and authentication infrastructure)
• Cloud hosting and content delivery providers
• Payment processors
• Supplement fulfillment partners
• Email and SMS providers
• Analytics and crash-reporting providers

These providers process information on our behalf under contractual confidentiality and security obligations.

Connected integrations. When you link a third-party service such as WHOOP, we exchange data with that service only to the extent you authorize. Data you share with those services is also governed by their own privacy policies.

Legal and safety. We may disclose information if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect the rights, property, or safety of Vyra, our users, or others.

Business transfers. If Vyra is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Data Retention

We retain personal information for as long as your account is active and as needed to provide the Services. If you delete your account, we will delete or de-identify your personal information within a reasonable period, except where we are required to retain it for legal, accounting, tax, or fraud-prevention purposes.

Laboratory results and biometric data may be retained in aggregated, de-identified form for research and product improvement.

5. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your information.
• Object to or restrict certain processing.
• Receive a copy of your information in a portable format.
• Withdraw consent for processing based on consent (such as marketing emails or wearable integrations).

To exercise these rights, contact us at the address below. We will respond within the time required by applicable law.

You can disconnect a third-party integration at any time from the app's settings. You can opt out of marketing emails by clicking the unsubscribe link in any marketing message.

6. Security

We use industry-standard technical and organizational measures to protect your information, including encryption in transit, encryption at rest for sensitive data, access controls, and regular security reviews. No system is perfectly secure, and we cannot guarantee absolute security.

7. Children

Vyra is not intended for children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. International Users

Vyra is operated from the United States. If you access the Services from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

9. Health Information Disclaimer

Vyra is a wellness and fitness platform. It is not a substitute for medical care, diagnosis, or treatment. Information provided through the Services, including biological age estimates, health signals, and supplement recommendations, is for informational purposes only. Always consult a qualified healthcare provider before making decisions about your health.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by email before the changes take effect. The "Last updated" date at the top of this page indicates when the policy was last revised.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Vyra
support@vyraapp.fit